Evan Roubekas
CTO Co‑founder
Alex Doonanco — serial operator in conversational AI previously scaled voice AI/contact center automation products and was an early U.S. hire at AI Rudder; leads product go-to-market and healthcare compliance. Evan Roubekas — software engineering and AI orchestration background serves as CTO and engineering lead (reported co-founder/CTO).
Total Raised
$2M
Stage
Early
Latest Round
Seed
Industry
B2B
About
careCycle is an AI workforce for medicare agencies and FMOs - helping leading agencies achieve 5x higher conversions 37% better retention and saving thousands of agent hours.
Were transforming how Medicare agencies handle member relationships with teams of voice AI agents. Were solving the industrys biggest challenge 50% annual member churn caused by poor post-enrollment engagement.
Our multi-agent AI teams work together to handle the entire customer journey - from initial contact through enrollment and ongoing care. When a lead comes in after hours one AI agent answers and schedules a callback another calls at the perfect time a third captures qualifying information and a fourth handles the warm transfer to a licensed agent. This approach helped a leading FMO write over $2M in renewals during AEP 2024 while reducing agent talk time by 20% per sale.
Weve pioneered a purpose-built solution for Medicares unique compliance requirements. Unlike generic AI platforms our system features built-in HIPAA/CMS compliance real-time data structuring and seamless CRM integration. This enables agencies of all sizes to deliver enterprise-grade member care without massive infrastructure investments.
Early metrics show the power of our approach
- 5x increase in after-hours conversion rates
- 37% improvement in 90-day retention
- 3000+ agent hours saved in a single AEP
- $2M+ in additional renewals during AEP 2024
The Medicare Advantage market represents a massive opportunity with over $360B in annual premiums and growing 10% year over year. By solving the member retention challenge were positioning ourselves to capture significant value by transforming the member care experience for beneficiaries.
Key Investors
Y Combinator Pioneer Fund
Company Snapshot
Employee Count
4
Status
Active
Former Names
Nodable Labs
Tags
"Health Insurance" "Telecommunications" "Conversational AI"
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